What does it look like to build a culture that actually lives its values? In this episode, Eric and Sadie share the real stories behind
Act Like You Own the Place (When You Don’t)
About This Episode What does leadership look like when you’re not the CEO? When you don’t own the organization, don’t get the final say, and
The Mission Episode
After taking full ownership of Compass, Eric and Sadie Hess set out to redefine the company’s mission and culture. In this episode, they share how
Connection Doesn’t Happen by Accident: Here’s Why It Matters for Your Work
About Ginger Johnson Known as a “Chief Connecting Officer,” Ginger Johnson has built a career around one core belief: everything we want in life is
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Becoming a Unit (Power, Trust, and the Car Ride Home?)
Some of the most important leadership conversations didn’t happen in the office. They happened in the car. In this episode, Eric and Sadie unpack the
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What Expectation Bias Costs Us in Human Services
What Expectation Bias Costs Us in Human Services A Side of Hope with Melanie Bazile In this episode, Melanie Bazile explores expectation bias, the tendency
After the Breakup: “Now What”
After the buyout, everything changed—at home and at work. In this episode, Eric and Sadie open up about the messy, honest process of learning to
Inclusion Isn’t a Program. It’s a Bridge You Build Toward the Rest of the World
Human services has spent decades trying to build inclusion from our side. Lisa Drennan’s 40 years in the field taught her the opposite: inclusion can
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Heart-Led, Head-Managed: Why Systems and Compassion Belong Together
There’s a word that makes a lot of people in human services flinch. Not burnout, not funding cuts. Sales. Melanie says it out loud in
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Beyond the Diagnosis: How Cancer Taught Us to See Hope in Hard Places
Most people, when they get a cancer diagnosis, think about survival. Lauren Huffmaster did too, until she realized that surviving and living are two very
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Staying When Everything Says Leave
There are people in human services who have been showing up for years, not because it’s easy, not because the system cooperates, not because anyone
The Whirlwind Isn’t Going Away. Here’s How to Lead Inside It.
If you lead in human services, your day probably started with a plan. And then reality showed up. This episode is about building leadership structures
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Promises That Heal: Rethinking Accountability in Human Services
Episode Overview Most people in human services have a complicated relationship with the word “accountability.” It tends to land like a warning, like someone’s about
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Creating Futures, Not Just Managing Problems: A New Paradigm for Caregiving
What if leadership wasn’t about keeping up with the chaos, but about creating a future your team can actually move toward? Sunil Bhaskaran is a
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Running Toward the Fire: Why Some Hearts Are Drawn to Human Services
What makes someone choose a life of caring for others, even when it costs them something? Some people don’t run from the fire… they run
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Speaking Their Language: Appreciation Across Abilities and Generations
Exploring how the five languages of appreciation can be used not just in the workplace, but in personal lives and caregiving relationships, featuring real stories
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Beyond Recognition: How to Build a Culture of Appreciation in Human Services
A deep dive with Dr. Paul White into the difference between recognition and authentic appreciation, and how these concepts can radically improve engagement, retention, and
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30 Year Celebration Kick Off
Setting the stage to celebrate 30 years all year long!
It’s a wrap. (For now)
In this season finale of The Time Capsule Podcast, we sit down to reflect on where it all began—sharing favorite moments, untold stories, and the milestones
The early Guides toward greatness
In this episode of Time Capsule, we revisit the early days of a relationship that helped shape Compass in profound ways. Fresh from maternity leave,